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Applying for Current Vacancies
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More information is also available on APS Jobs > Cracking the Code (www.apsjobs.gov.au)
| Applying for Current Vacancies |
Everyone who applies for a permanent (on-ongoing) position in the Australian Public Service needs to go through a merit based selection process as per the Public Service Act 1999.
Your application is the tool which the Selection Committee will use to shortlist applicants, so your application should concisely present your claims to an advertised position.
As a minimum your application should include:
- completed application cover sheet
- personal details including daytime contact telephone number
- resume that includes a summary of your career history
- qualifications and formal and informal training relevant to the position
- either a short statement of claims against each selection criteria or covering letter referring to the selection criteria
- contact details for at least two recent referees
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- Normally only Australian citizens are eligible for employment at ITSA, although a non-citizen may be appointed where they are eligible for and prepared to seek citizenship as a condition of employment
- Where a person has received a redundancy benefit from an APS agency and the corresponding redundancy benefit period has not expired, they may be ineligible for employment at ITSA
- Meeting of health and medical fitness, character and other checks
- Some positions at ITSA may require an appropriate level of security clearance
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| Addressing the Selection Criteria |
The selection criteria describe essential areas against which the selection committee will assess your application. Position specific selection criteria reflect the work related qualities specifically required for the advertised position. The generic criteria apply to all positions within ITSA and are designed to help ensure that we select and develop people who have the ability to support our organisational values.
If you are required to provide a statement of claims against the selection documentation the following information may assist.
The five generic selection criteria that apply to all classifications are;
1. Thinking strategically
2. Communicating effectively
3. Building productive working relations
4. Achieving results
5. Personal drive and integrity.
The following documents provide dot points under each of the Selection Criteria. These are different for each APS classification and are there to help you understand the types of behaviours and skills expected in relation to each criterion. You do not need to address these dot points individually when addressing the Selection Criteria in your application. Rather, use them as a guide to help you frame your responses.
The key to successfully responding to selection criteria is to DEMONSTRATE, through EXAMPLES and ACHIEVEMENTS, that you do meet the criterion. Avoid general assertions such as “I am well known for my impeccable organisation skills”. You should explain, clearly and concisely, how your study, work experience or other activities have given you the knowledge, skills or experience to meet each criterion.
To assist you to write your application, the following approach is suggested. A good guide to describing your examples is to follow the Situation, Action and Result format. Describe the situation, what action/s you took and the outcome or result.
1. SITUATION - Make an introductory assertion, “I possess a high level of skill in…”
2. ACTION
- Support the statement with an example of a previous situation where you have demonstrated a particular skill. “In my role of XYZ, I have…”
- Expand your previous statement by describing step by step what was involved in the process.
3. RESULT - Last, provide support or evidence of achievements. “This resulted in…”, “I have improved…” Tips:
- Write 2-3 paragraphs on each selection criteria depending on the level of the vacant position
- Use specific language, eg. “we produced a newsletter” replaced with “ I formatted and edited the newsletter”
- Put your name, position reference number and page number on each page
- Check for spelling and grammatical errors.
- Have someone else read your responses, checking for clarity of expression, spelling and grammar.
- If applications are to be sent via email, avoid the use of fancy fonts that may not be part of the recipient’s library
- Support claims with relevant, concrete examples!
| * Need more help? |
Documents can be printed, downloaded and viewed in Word.
Should you have difficulty in reading, printing or downloading these documents, please email webmanager@itsa.gov.au for further assistance.
For all other enquiries, please email info@itsa.gov.au.
Word Document Format (DOC)

Word document format, or DOC, is a document format created by Microsoft which is software dependent.
To open, view and print DOC files, you will need Word Viewer 2003 or greater, which is available free from the Microsoft website (external link.) |
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